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Recently, the weight of packages delivered through express channels should not exceed 50kg, especially through DHL.
We have a Dominican customer who purchases 100-200kg phenacetin every month. Every time, 50kg package is sent. It is very smooth. There has never been a problem. However, the package sent to him last week was directly returned by the Chinese customs because DHL now needs a second manual inspection for packages weighing more than 50kg.
Finally, the package was returned to the agent’s address and sent again in the form of two packages. Now the package has been transferred in the United States. I believe the customer will receive it next week.
In fact, in the process of delivery, we often encounter all kinds of sudden changes, such as the new regulations of DHL, the customs inspection of chemical powder packages, and foreign doubts about the name and amount of packaged products need to provide more information for verification. In our opinion, these are normal. Even if the package cannot be delivered temporarily due to customs inspection, we will send a new package to ensure that customers can receive the goods.
In addition to delivery through express channels, such as FedEx, ups and DHL, we also have professional customs clearance agents to help customs clearance. This professional line can now be used in Europe, Britain, the United States, Canada and so on, which is very convenient.
We are constantly looking for new channels and new delivery methods, just to deliver the goods to you faster and safer. If you have any needs, please let me know.